Return Policy
We want you to be completely satisfied with your purchase from Al-Rayan
✓ All products can be returned within one week (7 days) of the delivery date.
Return Conditions
- The product must be unused, in its original condition, with all accessories and original packaging.
- Return requests must be submitted within 7 days of the delivery date.
- Please include your purchase invoice or order number with your return request.
- Perishable or personal-use items (such as skincare products) are not eligible for return for health reasons, unless there is a manufacturing defect.
How to Request a Return
1
Contact Us
Reach out via the contact details at the bottom of the page, including your order number and reason for return.
2
Confirmation
Our team will review your request and contact you to confirm pickup arrangements.
3
Refund
Once we receive and inspect the returned product, we'll process a refund or exchange as you prefer.
Refunds
Refunds are issued to the original payment method within a reasonable period after we receive the returned product and confirm it meets the conditions above.